FOREWORD BY THE DIRECTOR
Adopt and Survive, the lockdown excuse is not acceptable.
Being Prepared for What Comes Next
Accelerated digitalization and cloudification of communications and collaboration services have gone hand in hand during the pandemic. But when businesses step back to evaluate whether they’re getting the full value out of the cloud, many will discover a mismatch between expectations and deliverables — and that’s where a global telecom service provider like Digitrends Media fits in.
SIP trunking and cloud collaboration are hardly new to the enterprise, but that doesn’t mean they come without deployment concerns — quality being among the biggest. When such concerns become apparent, it’s incumbent upon the services provider to walk the CEO and other IT execs through everything that’s in place to guarantee quality and deliver on service-level agreements.
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Quality means not stoping till you get it all right